Article by : Inga Bielińska Working in services is getting harder and harder since the legal and financial marketplaces have become increasingly competitive. Clients are demanding more predictable legal costs, alternative fee arrangements, greater transparency, and more accountability. Moreover, each service provider wants to pass the test of client’s satisfaction and at the same time to increase company profitability. How do you improve you project management in the face of such a difficulty? Similar question was asked by Atul Gawande,…
